Rehome Pet Essentials ships to all addresses within the United States. We are committed to getting your puppy essentials delivered quickly and safely.
We currently ship to the 48 contiguous United States. We do not ship to Alaska, Hawaii, PO boxes, APO/FPO addresses, or international destinations at this time.
Once your order ships, you will receive an email with a tracking number. You can track your package through the carrier's website. Please allow up to 24 hours for tracking information to update after receiving your shipping confirmation.
If your package is delayed beyond the estimated delivery window, please contact us. We will work with the carrier to locate your package and resolve the issue.
If your package is marked as delivered but you have not received it, please check with neighbors and your building management first. If the package cannot be located within 3 business days, contact us for assistance.
If your package arrives damaged, please take photos of the damage and contact us within 48 hours. We will arrange a replacement or refund.
Please verify your shipping address before placing your order. If you need to change your address, contact us immediately. We cannot guarantee address changes after the order has been processed.
All orders are tax-free. No additional taxes are applied at checkout.
For shipping questions, contact us at:
Email: info@rehomepuppiesforsale.com
Phone: +1 (212) 695-4400
Hours: Monday - Friday, 9 AM - 6 PM EST